I recently released an e-book entitled, The Little Book of Mortgage Scripts (available for instant download for $37), which has a bunch of scripts that you can use to answer the routine questions that you get every day.
Is the use of scripts in your everyday mortgage conversations good or bad?
I haven’t been in the mortgage business since 2000, but can still recite most of the scripts that I used.
So, what do YOU say when prospect asks:
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